Support

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FAQ

How do I change my password?

From the menu, tap “Settings”, then tap “Change Password”. On this screen you can enter a new password, repeat the new password, and tap “Change Password” to complete the change.

What do I do if I forget my password?

On the login screen, tap “Forgot Password”, then tap the “Send Email” button. You will receive an email containing a special code and instructions that will guide you through the rest of the process.

How do I log into Special Guest?

Locate and click on "Log In" on the top right portion of the screen. From here, you can either enter a previously created username and password or sign in using Facebook.

What’s the difference between a user account and a talent account?

A user account allows you to browse and book available talent in your area. A talent account allows you to create a free profile and use the app to get more gigs!

Can I sign up using Facebook?

Yes! Select the “Sign Up with Facebook” option when you create your account.

How do I create an account?

On the home screen, tap “New Here? Sign Up” and you will have the option to sign up using a valid email address or using your Facebook account.

How much does Special Guest cost?

Accounts on Special Guest are completely free. Additionally, there is no fee charged to talent, upon booking.

How do I get the Special Guest app for my phone?

Search for “Special Guest App” in the iOS App Store or download here.

What versions of iOS are supported?

The Special Guest app requires that your iPhone be running iOS 8 or higher.

Is my phone supported?

The Special Guest App is currently available for iOS (iPhone) only. If you have an Android phone, please create your free account directly through our website.



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